SMS Terms & Conditions

Please read these terms and conditions carefully. By opting into our messaging service, you agree to be bound by these terms.

Program Name

MAConcepts Service Notifications

Program Description

By opting into our SMS messaging program, you consent to receive messages related to your service with us. These messages include service appointment confirmations, maintenance reminders, technician dispatch updates, and customer care communications related to your active HVAC or building automation service.

How to Opt-In

You can opt in to receive our service notifications through:

• Our web sign-up form at /sms-signup.
• Texting START, JOIN, or SUBSCRIBE to 786-692-8439.
• Signing a service agreement that includes an SMS authorization clause.

Confirmation Message

Upon opting in, you will receive a confirmation message:
"MAConcepts: You're opted in to service notifications. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel."

Message Frequency

Message frequency varies based on your active service schedule and the number of service calls placed.

Message and Data Rates

Message and data rates may apply. Please check with your mobile carrier for details regarding your specific plan.

How to Opt-Out

You can cancel this SMS service at any time. To stop receiving messages, text STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to the number from which you are receiving messages. After you send the opt-out message, we will send you a reply message to confirm that you have been unsubscribed.

How to Get Help

For assistance, text HELP to the number you are receiving messages from. You can also contact our support team directly at 786-264-6082 or via email.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Supported Carriers

Available on most major U.S. carriers including AT&T, T-Mobile, Verizon, US Cellular, and others.

Support Contact Information

Privacy Policy

We respect your right to privacy. You can view our privacy policy here.